Returns & Exchanges
At Slurrp Farm, we strive to ensure every meal is wholesome and happy; however, due to the perishable nature of our food products, we only accept returns for items that are damaged, expired, or incorrect upon delivery.
Report the Issue
Contact our customer support team within 24 hours of delivery by emailing us with your order ID and clear photos of the product issues.
Quality Inspection
Our quality assurance team will review your request and the provided images to verify the defect or transit damage.
Approval Notification
Once validated, we will notify you via email regarding the approval of your return or the arrangement for a free replacement.
Refund Processing
Approved refunds are credited back to your original payment method within 7-10 business days, ensuring a smooth and fair resolution.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing